Shipping Times
You can see the estimated arrival dates of your
order during checkout.
To calculate the estimated arrival dates, we add
the time it takes to process your order before it
ships plus the time it takes to arrive at your
shipping address after it leaves our warehouse.
Most packages in your order can be tracked via
our carriers' websites. It may take up to 1 business
day for your information to be posted on the
carrier's website from the date your order is
shipped. Order tracking is available for orders
placed within the last 60 days. Sign in to your
account to track a shipped order.
We're sorry, at this time we cannot provide
tracking information for international shipments.
Please note:
CafePress does its best to ensure your delivery
arrives on time. However, delivery dates are not
guaranteed and your order may arrive after the
estimated arrival date for various reasons,
including unforeseen delays.
For example, your order may arrive after the
estimated arrival date you see in checkout for any
of the following reasons:
- Order contains items with longer than 2 day
processing time, except books
- Large orders that have more than 100 items
may require longer processing time
- Delivery is to a P.O. Box or APO/FPO address
- Delivery is outside the 48 continental
United States
- Delays for Canada and International orders
due to customs clearance
- Delays due to problems with credit card
authorization and verification
- Problems with uploaded designs or media that
do not meet our recommended requirements
encountered during processing of your order
Shipping Methods
CafePress offers several shipping methods to
choose from. You will see which shipping methods are
available for your shipping address during checkout.
Depending on where your order is shipped, the
following shipping methods may be available:
| Economy |
Usually
arrives in 7 - 9 business days |
| Standard |
Usually
arrives in 4 - 6 business days |
| Premium |
Usually
arrives in 3 - 4 business days |
| 1 Day |
Order by
noon EST, get it next business day! |
| Canada |
Usually
arrives in 11 - 15 business days |
|
International |
Usually
arrives in 11 - 15 business days |
1 Day Shipping
Most items ordered by noon EST on a business day
will arrive next business day. Orders placed after
noon EST will arrive in 2 business days.
Large orders that contain more than 100 items,
books and other items that may require longer
processing times will arrive the next business day
after they are processed and shipped.
Shipping Costs
We calculate shipping cost for each shipping
method based on the type and quantity of items in
your order. For instance, an order that contains 2
sticker items costs less to ship than an order
containing a sticker item and a framed print item.
You will see the shipping and handling charges in
the cart and checkout. In general, shipping and
handling charges are as follows:
All items
(except Stickers, CDs, single Button, single Magnet,
single Greeting Card)
| Economy |
5.00 |
0.40 |
| Standard |
7.00 |
0.40 |
| Premium |
13.00 |
2.00 |
| 1 day |
20.00 |
5.00 |
| Canada |
6.00 |
3.00 |
| International |
7.00 |
4.00 |
Posters, Yard signs and Framed Prints are shipped
in separate packages. If your order contains a
Poster, yard sign or Framed Print and another item,
you will be charged 2 first item shipping costs.
In most cases, Economy shipping is not available
for orders of more than 5 items due to our carrier's
weight restrictions.
Examples for Economy shipping:
- Shipping 2 T-Shirts will cost $5.40 ($5.00
first T-Shirt + $0.40 additional T-Shirt)
- Shipping a T-Shirt and a Poster will cost
$10.00 ($5.00 first T-Shirt + $5.00 first
Poster)
- Shipping 2 T-Shirts and 2 Posters will cost
$10.80 ($5.00 first T-Shirt + $0.40 additional
T-Shirt + $5.00 first Poster + $0.40 additional
Poster)
Orders that contain ONLY Stickers, CDs,
single Button, single Magnet, single Greeting Card
| Economy |
1.00 |
0.30 |
| Standard |
7.00 |
0.40 |
| Premium |
13.00 |
2.00 |
| 1 day |
20.00 |
5.00 |
| Canada |
3.00 |
0.50 |
| International |
4.00 |
0.50 |
Examples for Economy shipping:
- Shipping a CD and a single Button will cost
$1.30 ($1.00 first CD + $0.30 additional Button)
- Shipping a CD and a poster will cost $6.00
($1.00 first CD + $5.00 first poster)
Canada & International Orders
CafePress does offer shipping to Canada and other
countries outside the U.S. However, you may be
subject to import duties and taxes, which are levied
once the package reaches your country. Additional
charges for customs clearance are the responsibility
of the recipient. Customs policies vary widely from
country to country; please contact your local
customs office for further information.
Additionally, when ordering from CafePress.com, you
are considered the importer of record and must
comply with all laws and regulations of the country
in which you are receiving the goods.
Customs forms for all international packages list
the value of your order's contents by product type.
For instance, orders containing T-shirts, mugs, and
mousepads will be listed in a way similar to the
following example:
T-shirt value: $15.99
Mug value: $10.99
Mousepad value: $10.99
Multiple Shipments
The items in your order may arrive in different
shipments. Depending on the type, quantity and
weight of items in your order, we may pack and ship
them in different packages to ensure that they
arrive on time and undamaged. Most packages are
trackable via the carriers' websites. Sign into your
account to track an order. Packages that are
trackable will have a 'Track' button on the Order
History and Order Detail page.
Returns & Exchanges
CafePress.com offers a 30-day money back
guarantee on all products. If you would like to
return or exchange an item, please
contact us to fill out a request form, and we
will send you an RMA and instructions on how to send
the item(s) back. Shipping charges are not
refundable.
CD Return Policy
CDs purchased from CafePress.com can be returned
within 30 days of receipt of shipment via our
Returns Center. CDs must be unopened and still in
their plastic wrap.
Defective CDs will be exchanged for the same CD
title.
